Privacy Policy for Master Cleaning Services Ltd
Last updated: 26 February 2026
Welcome to Master Cleaning Services (“we”, “us”, “our”).
We are committed to protecting your privacy and ensuring that your personal information is processed safely and responsibly.
This Privacy Policy explains:
What personal data we collect
How we use it
How it is stored
Your rights under UK law
How to contact us
By using https://www.master-cleaning.co.uk (the “Website”), you agree to the terms of this Privacy Policy.
1. Who We Are
Master Cleaning Services Ltd
Website: https://www.master-cleaning.co.uk
Email: mcssheffield@aol.com
Phone: 07989 747785
Address: Master Cleaning Services LTD, 4/5 Barmouth Court, Barmouth Road, Sheffield, S7 2DH
We act as the Data Controller for personal data collected through our website.
2. Personal Data We Collect
We may collect the following information when you visit the Website or contact us:
a) Information you provide
· Name
· Email address
· Phone number
· Business or residential address
· Service request details
Any additional information provided in contact forms or emails
b) Information collected automatically
When you visit our website, we may automatically collect:
· IP address
· Browser type and version
· Device information
· Pages visited and time spent on the website
· Cookies and similar tracking technologies
(See the Cookies section below.)
c) Payment information
If payments are processed online, we do not store card details. All payments are handled securely by third‑party payment processors.
3. How We Use Your Information
We use your personal data to:
· Provide and deliver cleaning services
· Respond to enquiries and quote requests
· Arrange appointments and manage bookings
· Send service updates or important notifications
· Improve our website and customer experience
· Comply with legal obligations
· Maintain internal records
We do not sell or rent your personal data to third parties.
4. Legal Basis for Processing (UK GDPR)
We process your personal data under the following lawful bases:
· Contractual necessity – to provide or prepare to provide services
· Legitimate interests – to improve our business and website
· Consent – for marketing communications (only when you opt in)
· Legal obligation – to meet regulatory requirements
5. Sharing Your Information
We may share your data with:
· Trusted service providers (e.g., IT hosting, email systems)
· Payment processors
· Professional advisers (e.g., accountants, insurers)
· Authorities, if required by law
All third parties are required to handle your data securely and only for the intended purpose.
6. Cookies & Tracking Technologies
Our Website uses cookies to:
· Improve site performance
· Analyse website traffic
· Enhance user experience
You can manage or disable cookies through your browser settings. For more details, see our Cookies Policy (available separately if required).
7. Data Storage & Security
We store your data securely and use technical and organisational measures such as:
· Encrypted communications (HTTPS)
· Secure servers and firewalls
· Access controls and password protection
We retain your data only for as long as necessary:
· Enquiry data: typically up to 12 months
· Customer records: up to 7 years for legal and accounting purposes
8. Your Rights Under UK GDPR
You have the right to:
· Access your personal data
· Request correction of inaccurate information
· Request deletion of your data
· Object to or restrict processing
· Request data portability
· Withdraw consent (where applicable)
To exercise your rights, contact us at: mcssheffield@aol.com
9. Third‑Party Links
Our Website may include links to third‑party websites. We are not responsible for their content or privacy practices.
10. Children’s Privacy
Our services are not intended for individuals under 16 years old, and we do not knowingly collect their data.
11. Changes to This Privacy Policy
We may update this Privacy Policy periodically. Any changes will be posted on this page with an updated revision date.
12. Contact Us
If you have any questions about this Privacy Policy or how we handle your data, please contact:
Master Cleaning Services Ltd
Website: https://www.master-cleaning.co.uk
Email: mcssheffield@aol.com
Phone: 07989 747785
Address: Master Cleaning Services LTD, 4/5 Barmouth Court, Barmouth Road, Sheffield, S7 2DH